Alton Towers Resort have confirmed that the Alton Towers Spa has permanently closed as of 31st December 2023.
Following reports last week from affected guests who had been contacted by the Resort to advise of the imminent closure, the Resort have today confirmed that its on-site spa, located in the Alton Towers Hotel, is now permanently closed. Guests who have made bookings for 2024 are being contacted by the Resort, with the choice to either be refunded or take up an alternative option at the Resort. With up to 10 members of staff affected by the closure, the Resort’s focus is now on supporting them through a transfer to another role at the Resort.
A spokesperson at Alton Towers Resort said:
“After careful consideration, we have taken the difficult decision to close the Spa located on-site. This was a difficult decision but one we feel is essential for the future growth and development of the Resort. Our top priority has been supporting our employees at the Spa during this time, including with advice on career opportunities available across the Resort. We are also in the process of contacting guests with bookings in 2024 to discuss alternative options. We sincerely appreciate the loyalty and support of our valued guests and dedicated colleagues throughout the years.”
No details have been provided as to the Resort’s future intentions for the space, hence it is currently unknown whether any of the facilities will be retained, such as the swimming pool, or if the area will be entirely repurposed.
The Alton Towers Spa opened originally as Pirate’s Lagoon in 1996, which was a themed swimming pool for use by Alton Towers Hotel guests, as well as a games room where Pirate Bill’s Kids Club was located. When the Alton Towers Waterpark, then called Cariba Creek, opened in 2003, Pirate’s Lagoon became redundant and so was closed, with Pirate Bill being moved to perform in the hotel’s Atrium. Later that year, the complex reopened as the Alton Towers Spa with the addition of several Aqua Relaxation Rooms, as well as an overall refurbishment and refit of the former games room to provide several treatment rooms.
Whilst the spa has seen numerous refreshes over its 20 years of operation, its core facilities have largely remained unchanged. Although plans for a major extension to the spa were submitted and approved in 2014, these were seemingly shelved in favour of bringing forward the plans for the CBeebies Land Hotel. Nonetheless, the construction of this did bring about some of the most notable changes to the spa, with the removal of its conservatory.
Are you surprised by the news of the Alton Towers Spa’s closure? Did you ever visit the spa for a treatment? Let us know your thoughts via our social media channels.
