FAQ

/FAQ
FAQ 2016-08-30T22:12:48+00:00

We have included some of the more frequently asked questions below.  If you require any more information then you can contact us via this page.

Why do you charge for these events?

These events feature many additional activities not included in regular theme park entry, such as behind the scenes tours and exclusive hire of attractions. We do not aim to make a profit from these events and as such keep our prices ‘at cost’.

Do I have to pay for admission?

Yes. Admission is not included unless explicitly specified. Some events and meetups may have the option of reduced admission, this will be clearly stated and available during the booking process.

Can I purchase a theme park ticket on the day of the event?

No. Tickets for theme park entry cannot be purchased on the day of the event.

Anybody who does not hold a valid Annual Pass or theme park entry ticket on the morning of the event will not be allowed to access the park with the group and will have to wait for the turnstiles to open which will likely result in missing the start of the event.

Can I use a voucher to gain discounted theme park admission on the day?

No. As our events start before the admission kiosks open, Tesco vouchers, 2-4-1 vouchers or any other voucher will not gain you entry in time to join the group for the start of the event so please ensure you do not attempt to use these on the event day.

Only a valid Annual Pass or ticket purchased through us will admit you into the theme park.

Can I bring my partner/friend/family?

Absolutely! The more the merrier! Please be aware that all our usual rules will apply to those attending.

If you wish to bring an additional person along to one of our  events then please be aware they would need to purchase a ticket.

Do you have any rules for attending?

We strictly enforce the attraction’s own admission policy. In addition to this we also ask that all members behave in a manner which is respectful of the attraction we are visiting.

Are there any age restrictions?

Yes. Anyone aged 13 or below is not permitted to attend alone and we reserve the right to cancel and refund any tickets purchased by someone 13 or below who will not be attending with a guardian. We strongly advise that anyone under 16 obtain is accompanied by a responsible adult for the entire duration of the event. In order to accompany any underage guests, the guardian will also be required to purchase an event ticket.

Some meetups or events may contain adult orientated activities including visiting pubs and bars within attractions. These activities are strictly 18+.